Terms of Service
Privacy Policy aur Terms of Service dono mein data handling same tarah likha hai. Koi conflict nahi hai.
LEGAL REFERENCE
Nishat Hamara Zimmedari
net9ja mein aapka personal data aur account information kisi bhi third party ke saath share nahi hota. Hamari platform sirf wahi data collect karte hain jo account setup...
Encryption-based ProtectionNo Third-Party SharingPakistan-Compliant Access
Hamari Privacy Policy ki Tafseel
net9ja aapke account details, transaction history aur payment information ko strictly confidential rakhta hai. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, sirf settlement aur verification ke liye hum woh data use karte hain. Account access passwords encrypted rehta hai aur hum kabhi bhi aapse email ya SMS mein password nahi puchte. Aapka kyun koi activity suspicious ho, hamara
security team automatically flag karega aur aapko alert bhejega. Supported ilaqon mein local regulations follow karte hue hamne ye sab tayyar kiya hai. Withdrawal requests verify karte waqt hum aapka ID proof check karte hain, lekin baad mein woh documents securely delete ho jate hain. Aapko kabhi bhi apne data ko review karne, update karne ya remove karne ka haq hai.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
BHAROSAY KI BUNIYAD
Kyun Hum Privacy par Serious Hain
Encryption Standard
Sab data transfer SSL/TLS encryption ke through hota hai. Servers sirf authorized staff ko access hain aur unke sab actions logged rahte hain.
No Data Selling
net9ja kabhi bhi aapka personal information marketing agencies ya third-party vendors ko nahi baichta. Hamara revenue sirf gaming aur payment processing se aata hai.
Regular Audits
Hamara systems quarterly mein security audit se guzarte hain. Kisi bhi vulnerability ko fix karte hue hum proactive rahte hain.
Password Security
Passwords hashed aur salted store hote hain, plaintext mein kabhi nahi. Hamara staff bhi aapka password nahi dekh sakte, chaahe woh admin ho.
Session Management
Aapke login sessions 30 minutos inactivity ke baad automatically expire ho jate hain. Public Wi-Fi par bhi aap safe rahte ho kyunke sab communication encrypted rehta hai.
Complaint Resolution
Agar aapko lage ki aapka data breach ho gaya ya kisi ne aapka account misuse kiya, hum 72 ghanton mein investigation shuru kar dete hain.
POLICY CONSISTENCY
Hamari Sab Policies Ka Alignment
Payment Security Policy
JazzCash, Easypaisa, SadaPay aur Raast transactions hamara Privacy Policy ke under hi protected hain.
Cookie & Tracking Policy
Hum sirf essential cookies use karte hain. Aapne preference center se analytics aur ad cookies disable kar sakte ho.
Account Deletion Policy
Account permanently delete karte waqt hum sab personal data erase kar dete hain, sirf transaction history legal records ke liye retain hoti hai.
Dispute Resolution
Privacy disputes bhi hamara standard dispute resolution process ke through solvay ho jate hain.
Amendment Notices
Privacy Policy mein koi bhi change hote hue hum aapko email se 30 din pehle notify karte hain.
Data Retention
Inactive accounts ke data hum 2 saal baad anonymize kar dete hain, lekin aapne account ko reactivate kar sakte ho.
LABBAIQ FEATURES
Privacy aur Security ke Core Elements
Two-Factor Authentication
Login ke baad OTP ya authenticator app se second verification...
Account Recovery
Agar password bhul jaao ya phir account access ho jao...
Withdrawal Verification
Har withdrawal ke liye aapko SMS aur email confirmation bhejta...
IP Whitelisting
Account settings mein aap apne trusted devices register kar sakte...
Activity Log
Aapke account mein pichle 90 din ka sab login, withdrawal...
Data Portability
Aap apne sab account data ek structured, machine-readable format mein...
Privacy ke Bare Mein Aapke Sawaal
net9ja ke servers Pakistan-based secure data centers mein rehte hain jo 24/7 monitored aur backed-up hain. Sab storage encrypted rehta hai aur sirf authorized personnel ko access hota hai.
Nahi. JazzCash, Easypaisa, SadaPay aur Raast details sirf settlement ke liye hamara payment processor ko jaati hain. Hum kabhi bhi aapka card number ya full account details store nahi karte.
Hum immediately aapko alert karenge. Aapke recent transactions ko reverse kar denge aur naya password set karne mein help karenge. Fraudulent withdrawals hum refund karte hain.
Cookies choti files hain jo aapke browser mein save hoti hain. Hamari sirf session cookies essential hain jo aapko logged-in rakhne ke liye zaroori hain. Aap analytics cookies disable kar sakte ho.
Active account ke liye sab data store rehta hai. Account close karne par personal data 30 din mein delete ho jata hai. Transaction history 5 saal reh sakti hai legal compliance ke liye.
Haan. Koi bhi material change mein hum email se 30 din pehle notify karte hain. Aap updated policy accept karne se pehle read kar sakte ho.
Account settings mein 'Data & Privacy' section jao. Wahan sab personal info visible hoga. Edit, delete ya download karne options available hain.